"Honesty is the best policy. If I lose mine honour, I lose myself."
"Time changes everything except something within us which is always surprised by change."
"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business."
"We have to take 'beach time' - a space for ourselves - every day, because we live in a world of burnout. Even if you take 20 to 30 minutes for yourself, you'll be a better worker, a better colleague, a better person.
It benefits the people around you as much as it benefits you."
"One cannot think well, love well, sleep well, if one has not dined well."
"How wonderful it is that nobody need wait a single moment before starting to improve the world."
"The very best impromptu speeches are the ones written well in advance."
"A champion needs a motivation above and beyond winning."
"Think of success as a game of chance in which you have control over the odds."
"Case by case we find that conformity is the easy way and the path to privilege and prestige; dissidence carries personal costs."
"The fact is, everyone is in sales. Whatever area you work in, you do have clients and you do need to sell."